Marshal Group MSP and MSSP for City, County, and State Municipalites

Managed IT and Cybersecurity for Municipalities

Municipalities

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At Marshal Group, we specialize in providing Managed IT Services (MSP), Managed Security Services (MSSP), and Cybersecurity Solutions to municipalities. We understand the unique challenges faced by local governments, including budget constraints, regulatory requirements, and the increasing need for robust IT and cybersecurity protections. Our team of experts is dedicated to supporting municipalities by providing tailored, scalable solutions that enhance operational efficiency, safeguard data, and improve overall service delivery to residents.

We offer a comprehensive suite of services that include proactive IT management, cybersecurity monitoring, and protection against cyber threats, ensuring that your municipality operates securely and efficiently in the digital age.

Managed IT Services (MSP)

Municipalities rely on a range of IT systems to deliver essential public services. Marshal Group offers Managed IT Services to help municipalities optimize their IT infrastructure, reduce downtime, and ensure the smooth functioning of everyday operations. We act as your IT department, providing proactive management and support to meet the growing demands of your systems.

Key Benefits of Our MSP Services:

  • Remote Monitoring and Management (RMM)
    Provides complete visibility and control over client endpoints, enabling proactive monitoring and issue remediation
  • Backup Solutions
    Offers cloud-first backup options to ensure data protection and quick recovery in case of data loss or breaches.
  • Ticketing System
    Integrates ticketing to streamline IT support workflows, allowing efficient issue tracking and resolution
  • Documentation
    Provides a centralized platform to store and manage IT knowledge, including processes, device information, and security data, improving knowledge sharing and onboarding efficiency.
  • Automation
    Enables automation of repetitive tasks such as software deployment, device configuration, and patch management, freeing up IT teams for more strategic initiatives
  • Warranty Tracking
    Offers tools to manage and track device warranties, ensuring timely renewals and replacements to prevent disruptions

Managed Security Services (MSSP)

With increasing cyber threats, municipalities must ensure they have robust security measures in place to protect critical systems and sensitive data. Our Managed Security Services (MSSP) offer round-the-clock protection against evolving cyber threats, ensuring the safety and security of your IT systems.

Key Benefits of Our MSSP Services

  • All-in-One Security Platform
    Our solution integrates multiple security capabilities such as endpoint protection, network analytics, and deception technologies into a single platform, simplifying management and reducing the need for multiple vendors
  • 24/7 Managed Detection and Response (MDR)
    Our partner team provides continuous monitoring, threat detection, and incident response support, ensuring rapid identification and mitigation of security threats
  • Real-Time Threat Detection
    Continuous monitoring of your systems for cyber threats, such as malware, ransomware, and phishing attacks, ensuring immediate detection and mitigation.
  • Security Incident Response
    We provide rapid response in the event of a security breach, containing threats and restoring normal operations quickly to minimize disruption
  • Compliance Management
    We ensure your institution remains compliant with regulations such as Federal Information Security Modernization Act (FERPA), Payment Card Industry Data Security Standard (PCI DSS), safeguarding client and municipality data

Understanding the Needs of Municipalities

Municipalities face unique challenges when it comes to managing their IT infrastructure and securing sensitive data. The increasing number of cyberattacks, data breaches, and regulatory compliance requirements has made cybersecurity a critical concern for local governments. Below are some of the key reasons municipalities require MSP, MSSP, and cybersecurity services.

Increased Cybersecurity Threats

With the rise in ransomware, phishing attacks, and other cyber threats targeting local governments, municipalities are at high risk. Municipalities need real-time threat detection and incident response capabilities to mitigate the impact of cyberattacks. Our cybersecurity services focus on proactively defending against these threats, ensuring that critical infrastructure remains secure.

Limited IT Resources and Budget Constraints

Many municipalities have limited budgets for IT resources. By outsourcing to a trusted Managed IT Services Provider (MSP), municipalities can access expert support and advanced technology without the need to hire an in-house IT department. This ensures cost savings while maintaining high levels of service and operational efficiency.

Protecting Sensitive Data

Municipalities handle vast amounts of sensitive data, including resident information, financial records, and emergency management systems. As data breaches become more common, it is crucial to have robust security systems in place. Our MSSP services help municipalities stay ahead of cyber threats with continuous monitoring and advanced security solutions.

Regulatory Compliance

Municipalities must comply with various state and federal regulations, such as FERPA and PCI DSS. Our services ensure that municipalities remain compliant with these regulations by conducting regular audits and providing the necessary tools for secure data handling.

Enhancing Public Services

Modern municipalities rely on technology to deliver public services like waste management, utilities, law enforcement, and emergency services. Our Managed IT Services ensure that these systems run smoothly, while our cybersecurity solutions protect them from disruptions that could affect residents' daily lives.

Why Choose Marshal Group

We are committed to delivering the highest level of service to municipalities through MSP, MSSP, and Cybersecurity solutions. Our team of experts works closely with municipal leaders to understand their unique needs, challenges, and goals, providing tailored solutions that align with their strategic objectives.

  • Expertise in IT and Security
    We understand the unique challenges faced by municipalities and offer solutions designed specifically for cities, states, and federal governments.
  • Proven Track Record
    Our team has years of experience supporting clients with customized MSP, MSSP, and cybersecurity solutions that enhance system reliability, security, and operational efficiency
  • Comprehensive Services
    We provide end-to-end support, from managed IT services to cybersecurity and compliance management, ensuring that all your IT and security needs are covered
  • Cost-Effective Solutions
    We offer scalable and affordable solutions that allow municipalities to operate securely and efficiently while staying within budget
  • Commitment to Excellence
    We are committed to providing the highest level of service and ensuring that your municipality IT infrastructure and data remain secure and compliant

Get Started with Marshal Group

Ready to enhance your institution’s IT infrastructure and cybersecurity… Marshal Group is here to provide MSP, MSSP, and cybersecurity solutions that help your institution thrive in today’s digital age.

Learn More About Our MSP, MSSP, and Cybersecurity Services. Schedule a consultation to discuss your institution’s specific IT and cybersecurity needs with a free gap analysis.