At Marshal Group, we specialize in providing Managed IT
Services (MSP), Managed Security Services (MSSP), and
Cybersecurity Solutions to municipalities. We understand
the unique challenges faced by local governments,
including budget constraints, regulatory requirements, and
the increasing need for robust IT and cybersecurity
protections. Our team of experts is dedicated to
supporting municipalities by providing tailored, scalable
solutions that enhance operational efficiency, safeguard
data, and improve overall service delivery to residents.
We offer a comprehensive suite of services that include
proactive IT management, cybersecurity monitoring, and
protection against cyber threats, ensuring that your
municipality operates securely and efficiently in the
digital age.
Managed IT Services (MSP)
Municipalities rely on a range of IT systems to
deliver essential public services. Marshal Group
offers Managed IT Services to help municipalities
optimize their IT infrastructure, reduce downtime, and
ensure the smooth functioning of everyday operations.
We act as your IT department, providing proactive
management and support to meet the growing demands of
your systems.
Key Benefits of Our MSP Services:
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Remote Monitoring and Management (RMM)
Provides complete
visibility and control over client endpoints,
enabling proactive monitoring and issue remediation
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Backup Solutions
Offers cloud-first
backup options to ensure data protection and quick
recovery in case of data loss or breaches.
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Ticketing System
Integrates ticketing to
streamline IT support workflows, allowing efficient
issue tracking and resolution
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Documentation
Provides a centralized
platform to store and manage IT knowledge, including
processes, device information, and security data,
improving knowledge sharing and onboarding
efficiency.
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Automation
Enables automation of
repetitive tasks such as software deployment, device
configuration, and patch management, freeing up IT
teams for more strategic initiatives
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Warranty Tracking
Offers tools to manage
and track device warranties, ensuring timely
renewals and replacements to prevent disruptions
Managed Security Services (MSSP)
With increasing cyber threats, municipalities must
ensure they have robust security measures in place to
protect critical systems and sensitive data. Our Managed
Security Services (MSSP) offer round-the-clock
protection against evolving cyber threats, ensuring the
safety and security of your IT systems.
Key Benefits of Our MSSP Services
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All-in-One Security Platform
Our solution integrates
multiple security capabilities such as endpoint
protection, network analytics, and deception
technologies into a single platform, simplifying
management and reducing the need for multiple vendors
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24/7 Managed Detection and Response (MDR)
Our partner team provides
continuous monitoring, threat detection, and incident
response support, ensuring rapid identification and
mitigation of security threats
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Real-Time Threat Detection
Continuous monitoring of
your systems for cyber threats, such as malware,
ransomware, and phishing attacks, ensuring immediate
detection and mitigation.
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Security Incident Response
We provide rapid response
in the event of a security breach, containing threats
and restoring normal operations quickly to minimize
disruption
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Compliance Management
We ensure your institution
remains compliant with regulations such as Federal
Information Security Modernization Act (FERPA),
Payment Card Industry Data Security Standard (PCI
DSS), safeguarding client and municipality data
Understanding the Needs of Municipalities
Municipalities face unique challenges when it comes to
managing their IT infrastructure and securing sensitive
data. The increasing number of cyberattacks, data
breaches, and regulatory compliance requirements has
made cybersecurity a critical concern for local
governments. Below are some of the key reasons
municipalities require MSP, MSSP, and cybersecurity
services.
Increased Cybersecurity Threats
With the rise in ransomware, phishing attacks, and other
cyber threats targeting local governments,
municipalities are at high risk. Municipalities need
real-time threat detection and incident response
capabilities to mitigate the impact of cyberattacks. Our
cybersecurity services focus on proactively defending
against these threats, ensuring that critical
infrastructure remains secure.
Limited IT Resources and Budget Constraints
Many municipalities have limited budgets for IT
resources. By outsourcing to a trusted Managed IT
Services Provider (MSP), municipalities can access
expert support and advanced technology without the need
to hire an in-house IT department. This ensures cost
savings while maintaining high levels of service and
operational efficiency.
Protecting Sensitive Data
Municipalities handle vast amounts of sensitive data,
including resident information, financial records, and
emergency management systems. As data breaches become more
common, it is crucial to have robust security systems in
place. Our MSSP services help municipalities stay ahead of
cyber threats with continuous monitoring and advanced
security solutions.
Regulatory Compliance
Municipalities must comply with various state and
federal regulations, such as FERPA and PCI DSS. Our
services ensure that municipalities remain compliant
with these regulations by conducting regular audits and
providing the necessary tools for secure data handling.
Enhancing Public Services
Modern municipalities rely on technology to deliver public
services like waste management, utilities, law
enforcement, and emergency services. Our Managed IT
Services ensure that these systems run smoothly, while our
cybersecurity solutions protect them from disruptions that
could affect residents' daily lives.
Why Choose Marshal Group
We are committed to delivering the highest level of
service to municipalities through MSP, MSSP, and
Cybersecurity solutions. Our team of experts works
closely with municipal leaders to understand their
unique needs, challenges, and goals, providing tailored
solutions that align with their strategic objectives.
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Expertise in IT and Security
We understand the unique
challenges faced by municipalities and offer solutions
designed specifically for cities, states, and federal
governments.
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Proven Track Record
Our team has years of
experience supporting clients with customized MSP,
MSSP, and cybersecurity solutions that enhance system
reliability, security, and operational efficiency
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Comprehensive Services
We provide end-to-end
support, from managed IT services to cybersecurity and
compliance management, ensuring that all your IT and
security needs are covered
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Cost-Effective Solutions
We offer scalable and
affordable solutions that allow municipalities to
operate securely and efficiently while staying within
budget
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Commitment to Excellence
We are committed to
providing the highest level of service and ensuring
that your municipality IT infrastructure and data
remain secure and compliant
Get Started with Marshal Group
Ready to enhance your institution’s IT infrastructure
and cybersecurity… Marshal Group is here to provide MSP,
MSSP, and cybersecurity solutions that help your
institution thrive in today’s digital age.
Learn More About Our MSP, MSSP, and Cybersecurity
Services. Schedule a consultation to discuss your
institution’s specific IT and cybersecurity needs with a
free gap analysis.